All Features

Everything Your Service Business Needs

One platform. Every tool. From customer management to financial reporting, OptifyServe handles it all.

Feature 01

CRM & Lead Management

Centralize your customer relationships with a powerful CRM built for service companies. Track every interaction, manage leads through customizable pipelines, and convert more prospects into loyal customers.

  • Complete customer database with contact history
  • Customizable lead pipeline with drag-and-drop stages
  • Automated follow-up reminders and task assignments
  • Customer segmentation by service type, location, and value
  • Import/export contacts from CSV and spreadsheets
New
Qualified
Won
Feature 02

Sales & Invoicing

Create professional quotations and UAE VAT-compliant invoices in seconds. Track payments, manage recurring invoices, and get real-time visibility into your revenue pipeline.

  • Professional quotation and invoice templates
  • Automatic UAE 5% VAT calculation
  • Payment tracking with reminders
  • Recurring invoices for maintenance contracts
  • Multi-currency support (AED, USD, PKR)
Item
Qty
Rate
Total
Subtotal
VAT 5%
Total
UAE VAT Compliant
Feature 03

Field Service Management

Manage your entire field operation from one dashboard. Create jobs, assign technicians, track progress in real-time, and collect customer signatures on completion.

  • Job creation with detailed service requirements
  • Smart technician assignment based on skills and availability
  • Real-time job status updates from the field
  • Digital signature capture on completion
  • Before/after photo documentation
OK
OK
OK
Feature 04

Real-Time GPS Dispatcher

Track all your technicians on a live map with 30-second GPS updates. Assign jobs intelligently based on proximity, skills, and current workload.

  • Live map with all technician locations
  • 30-second GPS position updates
  • AI-powered smart job assignment
  • Route optimization for multiple jobs
  • Geo-fencing for automatic check-in/out
T3
Ahmed K.
En route • ETA 12 min
Feature 05

Inventory Management

Keep track of every part and material across multiple warehouses. Set reorder points, manage stock transfers, and never run out of critical supplies.

  • Multi-warehouse stock management
  • Automatic reorder point alerts
  • Stock transfer between locations
  • Barcode scanning support
  • Material usage tracking per job
AC Filter
85%
Copper Pipe
42%
Compressor
12%
Thermostat
67%
Valve Kit
28%
Feature 06

Purchase & Vendor Management

Streamline your procurement process from purchase requests to delivery. Compare vendor quotes, track orders, and manage supplier relationships effectively.

  • Purchase request and approval workflow
  • Multi-vendor quotation comparison
  • Purchase order tracking
  • Goods receipt and quality inspection
  • Vendor performance scoring
New
Qualified
Won
Feature 07

Accounts & Finance

Complete financial management with UAE VAT compliance built in. Generate FTA-compliant VAT returns, track expenses, and get real-time financial reports.

  • FTA-compliant VAT returns (all 13 boxes)
  • Profit & Loss and Balance Sheet reports
  • Accounts Receivable and Payable aging
  • Bank reconciliation
  • Multi-branch financial consolidation
Item
Qty
Rate
Total
Subtotal
VAT 5%
Total
UAE VAT Compliant
Feature 08

HR & Payroll

Manage your entire workforce with UAE Labor Law compliance. Calculate payroll with EOSB, track attendance, manage leave, and process end-of-service benefits.

  • EOSB calculator per UAE Labor Law
  • Automated payroll processing
  • Attendance and leave management
  • Employee document management
  • Visa and labor card tracking
Processed
M
Mohammed A.
Sr. Technician
AED 8,500
F
Fatima H.
Dispatcher
AED 6,200
A
Ali R.
Technician
AED 5,800
S
Sara K.
Admin
AED 7,000
EOSB Auto-calculated
UAE Labor Law compliant
Feature 09

Multi-Branch Support

Manage multiple branches from one platform. Each branch gets its own data, users, and settings while you get a unified view of the entire operation.

  • Independent branch operations
  • Consolidated multi-branch reporting
  • Inter-branch stock transfers
  • Branch-level user permissions
  • Centralized admin control
OK
OK
OK

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